Crafting Legendary Entertainment, Responsibly.
Welcome to the official home of Legend of Medusa™, brought to you by Medusa Gaming Solutions Ltd. We are a pioneering UK-licensed provider in the online gambling industry, dedicated to developing captivating slot games that combine thrilling entertainment with unwavering commitments to player protection, fairness, and regulatory transparency.
At Medusa Gaming Solutions Ltd., we don't just create games; we forge experiences. We are a team of passionate innovators, meticulous developers, and dedicated compliance experts, united by a vision to set new benchmarks for quality and trust in the digital gaming landscape. Our flagship title, Legend of Medusa™, exemplifies our dedication to technical excellence, engaging gameplay, and a responsible approach to entertainment.
In the dynamic world of online gaming, trust is paramount. Medusa Gaming Solutions Ltd. operates with absolute transparency, adhering to the most stringent regulatory standards and best practices. We believe that knowing who we are and how we operate is fundamental to building lasting relationships with both our valued players and our esteemed casino operator partners.
Medusa Gaming Solutions Ltd. is a fully licensed and regulated entity, proudly based in the United Kingdom. Our corporate structure is designed for clarity and accountability.
Full Legal Company Name: Medusa Gaming Solutions Ltd.
Company Registration Number: 13897543
Jurisdiction of Registration: England and Wales
Registered Office Address: 20 Old Bailey, London EC4M 7HA, United Kingdom
Incorporation Date: 15 October 2018
VAT Number: GB 345 6789 01
Parent Company: Medusa Holdings Group PLC (Registered in London, UK)
Beneficial Owners: Details are available upon request to relevant regulatory bodies, in full compliance with the 4th and 5th AML Directives.
Our commitment to excellence is driven by a highly experienced and dedicated leadership team, whose expertise spans gaming development, regulatory compliance, and financial integrity:
This team ensures that Medusa Gaming Solutions Ltd. operates with the highest ethical standards and strategic foresight, guaranteeing both innovation and integrity.
Medusa Gaming Solutions Ltd. is officially licensed and regulated by the UK Gambling Commission (UKGC), one of the most respected and rigorous regulatory bodies globally. This licence signifies our adherence to strict standards for fairness, player protection, and responsible operation.
We strictly comply with all relevant European legislation, including the 4th and 5th Anti-Money Laundering (AML) Directives and the General Data Protection Regulation (GDPR). Our commitment to data privacy is detailed in our Privacy Policy, identifying Medusa Gaming Solutions Ltd. as the data controller and outlining lawful processing grounds, international data transfer safeguards, and data retention periods (minimum 5 years under AML). For data protection inquiries, please contact our Compliance & Legal department.
Your security and the integrity of our games are non-negotiable. We implement robust measures and undergo regular independent audits to guarantee a safe and fair gaming environment.
We safeguard player funds through stringent financial protocols, ensuring peace of mind:
Legend of Medusa™ is a testament to our technical expertise and innovative approach to game development. Crafted with cutting-edge technology and immersive design, it offers players an unforgettable experience.
Medusa Gaming Solutions Ltd. is deeply committed to promoting responsible gambling and protecting our players. We actively support initiatives that help prevent problem gambling and provide robust tools and resources for those who need them. Gambling should always be a form of entertainment, never a solution to financial problems.
Gambling can be addictive. Please gamble responsibly.
If you or someone you know is struggling with gambling, please reach out to these confidential and supportive resources:
We also provide in-game tools and features designed to help players manage their activity, including financial limits (deposit, spending, loss), reality checks, and session time limits, in line with EGBA standards and CEN Workshop Agreement recommendations.
We strive to resolve all customer complaints fairly and efficiently. Should you have a complaint, please follow our internal complaints procedure outlined below:
Should you remain dissatisfied after exhausting our internal complaints procedure, you may refer your dispute to our approved Alternative Dispute Resolution (ADR) provider:
As a responsible and forward-thinking provider, Medusa Gaming Solutions Ltd. is a proud member of leading industry bodies that champion best practices, regulatory compliance, and sustainable growth within the gaming sector.
We are always here to help, whether you're a player with a query, an operator interested in integration, or a partner seeking collaboration. We offer multiple channels to ensure you can reach the right department efficiently.
Our dedicated customer support team is available around the clock to assist you with any questions or issues related to our games and services.
For specific business or compliance-related enquiries, please use the appropriate email address during standard business hours:
Thank you for choosing Medusa Gaming Solutions Ltd. We are proud to bring you exceptional gaming experiences like Legend of Medusa™ with integrity, innovation, and a steadfast commitment to your safety and enjoyment.